AMD NOVELL 64 Guia de Instalação descarregar pdf (Página 47)

Troubleshooting Identity Manager 47

Troubleshooting Identity Manager

Keep in mind the following information when you install Identity Manager by using the integrated

installer:

 “Installation issues” on page 47

 “Passing mandatory parameters during configuration” on page 48

 “Configuration fails if the hosts file contains 127.0.0.2 entry” on page 48

 “Installer throws java.io.FileNotFoundException” on page 48

 “Issues with invoking installer in the GUI mode” on page 49

 “Tree name is auto generated when the tree name already exists” on page 49

 “Secondary server installation” on page 49

 “Check for free ports before starting the installation” on page 49

 “Detecting the current state of the system” on page 49

 “Integrated installer might hang during the Identity Manager uninstallation on Windows” on

page 50

 “Windows runtime distribution installation might force a reboot because of an install failure” on

page 50

 “Configuring the ISO extracted through third-party ISO extraction tools on UNIX” on page 50

 “Enabling XDAS degrades performance” on page 50

 “Identity Manager component uninstallation issues” on page 50

Installation issues

Action: If errors occur during Idenity Manager installation, ensure that you refer to the

log files depending on your platform:

 Linux/Solaris:

/var/opt/novell/idm/install/logs/

 Windows: The default location is

C:\novell\IdentityManager\install\logs\

. You can change the

location of the log files based on the install location you specify.

Action: For detecting typical failures, see the

ii_install.log

file for installation issues,

ii_configure.log

file for configuration issues, and

ii_uninstall.log

file for

uninstallation issues. In the log files, look for text exitValue = xxx. If the value is

not 0, a particular command execution has failed which in turn generates a log

file. Refer to that log file for further details on the failure.

For example,

1 2 ... 42 43 44 45 46 47 48 49 50 51 52 53 54

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AMD NOVELL 64 Guia de Instalação Página 47